RE: FOG Control Effectiveness

William Young
MicroSorb Environmental Products, Inc.
104 Longwater Dr.
Norwell, MA 02061

Subject: Effectiveness of Beneficial Microbes Powder

Dear Mr. Young,

I am writing to let you know how pleased I am with the performance of your microbes powder. We have been using it to treat one of our sewage pumping (lift) stations where we have been having a chronic problem with FOG (fats, oil and grease) build-up. The FOG build-up is not a new phenomenon and is typical in any sewage collection and treatment system. It is also one of the more expensive problems to deal with due to costs of chemicals and labor to clean sewer lines and pumping equipment in the stations. I have found your product to be reasonably priced and effective in conditioning the grease in the tank, reducing build-up and binding with inorganic material, facilitating pumping the material downstream and reducing substantially the formation of the ‘grease-shelf’ typical in lift-station tanks. Such ‘shelves’ can interfere in the proper performance of float switches, pumps and sewage lines when large chunks break off. We also get the added benefit of treatment of downstream connecting pipes and lift stations.

When you first contacted me about your product, I believe I told you I seldom take "cold sales calls". I get a lot of them. I am glad I took yours.

Let me know if you have any other great ideas.

Frank Cooper WWTP Supt/Chief Operator
Marion, MA DPW/Sewer Div.